Print exception

[guest]

I have entered approximately 60 records and 16 various categories. I try to print a Report and I get the following: "Access violation and address 0040B549 in module VIP SIMPLE TO DO LIST.EXE. Read of address FFFFFFFF. I printed successfully yesterday. The only thing different is I added about 20 more rows and created a few more categories.

[Eagle]

I recommend edit your registry to clear the "print preview" defect.

1. Close the VIP application.
2. Launch the "Registry Editor" (click "Start" Windows button, select "Run..." menu-item, enter "regedit" and press "OK")
3. Find the key "HKEY_CURRENT_USER\Software\VIP Quality Software Ltd"
4. Delete it (right-click to the item and select "Delete" menu-item on context menu )
5. Close "Registry Editor"
6. Relaunch the VIP application and try Print Preview.

[guest]

Thanks. That worked.

[guest]

Well, the above fixed worked in that I could do a print preview again, however, I still can't do a hardcopy print. I get the same exception as mentioned above when I print directly or go to print preview and select print. Any help would be appreciated. Each time I can get the preview to work after deleting the Registry entry, but as soon as I try the hardcopy print it doesn't work. Any help would be appreciated. I would like to buy this product if I can get this to work.

[Serge]

Could you please describe the problem step by step as it occurs and send it to technical support. (support@vip-qualitysoft.com) They reply very quickly if there is no great difference in time zone between the countries.

[guest]

Thanks I just sent an email to Tech Support.