No company today can handle its business issues and follow its business priorities without having small business management software in place. With CentriQS you can find innovative ways to win new customers, maximize business efficiency, and drive profitable growth. This software can help you better manage every aspect of your firm - from CRM, sales and purchasing to projects, payroll and billing. Powerful customization tools of the software let you tailor the database according to your business needs. Remote access and data protection will make your business management much easier and reliable.
CRM Database Solution
CRM helps you profile customers, understand their needs, and build profitable relationships with them. Your small business is enabled to provide the most suitable products and enhanced customer service. A complete customer relationship management solution integrates back and front office systems to create a centralized database of products, contacts, sales leads, opportunities, quotes, orders, invoices, and purchases. This database helps you align your business strategy with customer needs and improve the quality of CRM. For example, your sales and service personnel can use CentriQS database to manage the entire CRM process - from tracking leads and opportunities to managing contacts and handling sales document flows. CentriQS CRM solution will let your company increase sales ROI, profitability and customer satisfaction.
Purchasing and Procurement Management
By managing purchases and procurements you maintain the quality and value of your products, minimize inventory costs, and strengthen your company's competitive position. Effective purchasing by small business management software enables you to automate and integrate procurement functions - from purchase order creation to stock replenishment and vendor invoice payment. CentriQS provides you with powerful functionality that gives full visibility into purchasing activities and supplier performance. You can make better strategic decisions since centralized, real-time data on your purchases and suppliers is available for viewing and updating in CentriQS database. Product specifications, payments, invoices, stock inventories, delivery schedules, and other purchasing essentials can be managed in CentriQS software.
Client Billing and Payroll Accounting
Billing and payroll are two essential processes that let you effectively deal with financial matters when generating invoices and estimating remuneration. Even a tiny mistake made in a sales invoice or payroll record can cause a big trouble for your company, your clients and your personnel. Small business software lets you accurately account for client bills and employee salaries. As an example, in CentriQS you use the Time Logs view to calculate the working hours actually spent on a given task or tasks. Your employees can create time logs to record their working time and provide these findings for accountants. Only actual time will be included, while breaks, interruptions and idle time will not be counted in the Time Logs view. You can use "Rate", "Cost", "Salary" or other custom properties of your choice to faultlessly account for invoice price and employee remuneration.
Project Dashboards and KPIs for Small Business Management
As project management rapidly develops today and serves perhaps the key driver for business success, more and more small companies realize that effective implementation of project management approaches impacts their bottom line and exposes improvement opportunities in accounting, HR, cost analysis, and other areas. Small businesses use project management solutions to uncover and solve problems early, accurately account for business costs, and explore better ways of productivity improvement. Project dashboards and KPIs are the basis for effective business decision making. When you use CentriQS software you can enjoy the dashboard capability that lets you create dashboards for your business projects (or other entities) and visualize project performance with help of charts, pivot tables and diagrams.
Business Analytics and Reporting
It is critical for planners and strategists to have accurate analytics data for effective business decision making. Small business management software lets you collect business data to analyze and understand the effectiveness of various activities and operations in your company. CentriQS provides real-time visibility into your business data to help you make better decisions on-the-fly, quickly identify improvement opportunities, and proactively respond to potential problems. The software lets you generate pivot tables to report on business performance across financials, projects, tasks, sales, customers, orders, and more. CentriQS OLAP cubes reduce the time and effort associated with report creation. Your business analytics data can be shared with right decision makers. Printed reports and exported files can be created for presentation and discussion purposes.
Customization in Small Business Management Software
State-of-the-art customization capabilities help you painlessly adapt to change, generate higher business value, and maintain a sharp competitive edge. Supercharge small business management software lets you tailor your database to your own preferences and business requirements.
In CentriQS Configurator you can create new entities, properties, tables and workflows to make the database more scalable to your needs. A simplified customization approach makes it easier for you to tailor and configure your database - you don't have to write some code or be experienced in IT and database management. The program provides an intuitive user-interface and powerful tools to help you manage and customize your database with ease.
Remote Access and Data Protection
When you can access key business information and processes remotely you gain the ability to run your business from any location, at any time. For example, you can install CentriQS Client Application on your desktop computer, laptop and home PC and use live Internet connection to access your business database stored on CentriQS Server. Remote access allows you to stay on top of critical activities and take immediate action. Your colleagues and subordinates can connect to the database to manage shared tasks, activities, and customer data in real-time. The software supports a flexible system of permissions to protect business data and deny certain users to access your database. Manual and automatic backups allow you to ensure data integrity and security.