Contact organizer is a must-have electronic assistant for all people who deal with sales management and CRM. When it is available as a single tool you can organize contacts, customer profiles and other business data in one centralized database. But if you need more than just a standalone contact management tool, consider looking for an all-in-one CRM solution that helps manage sales, leads, payments, products, invoices, and more. And to take your business to the next level, use a business management software application that features powerful customization capabilities.
Collect and Organize Contact Information
Effective contact management starts with collecting essential information from customers and prospects and then organizing this information, so that it will be possible for salespeople to quickly find needed records and easily explore past or current deals.
On the one hand, you can try to use traditional tools (paper and pen) to make records and write down contact information. Some people even like to use paper address books and don't want to switch over to electronic contact organizers. On the other hand, in today's fast-paced world such tools are not so efficient, because they just store contact info but don't integrate it with other business data, such as client profiles, invoices, sales reports etc. So obviously it is efficient to use an electronic organizer in managing business contacts.
Phone numbers, street addresses, emails, hyperlinks, Facebook profiles... Everyday sales reps deal with tons of details. A contact management software tool lets collect and organize all contacts with ease. For example, in CentriQS you can use the Contacts view to create and manage numerous details of your customers. Contacts can be added manually in a few mouse clicks or automatically by using the software's API (ex.: a prospective client fills in a registration form on your website and then this information gets automatically added to your database). For each client you can create a comprehensive contact profile that includes such details as "First Name", "Last Name", "Photo", "Phone Number", "Email", "Address", "City", and more. Folders and sub-folders help you structure and organize all profiles in CentriQS database.
Contact Management and Customer Relationships
Contact management is a vital component of the CRM process. Profitable customer relationships begin with establishing close rapport with potential buyers and leads. And as you collect accurate contact information and efficiently organize it, you pave the way for successful CRM practices. Your salespeople are enabled to progressively increase sales revenue by implementing realistic contact strategies and providing excellent customer support. Misunderstandings, negligence and mistakes in customer communication are minimized. Your company becomes more competitive in the market, its contact base grows in size, and you earn increased loyalty from the target audience and prospective clients.
Default Solution to Manage Entire CRM Process
The default CRM solution in CentriQS provides a free sample database designed for sales professionals and customized to their specific needs. This solution lets manage the CRM process throughout its all stages and steps, from as contact management, leads generation and product cataloging to quoting, invoicing and sales tracking. It won't be a trouble for your personnel to create product inventories, issue quotes, track sales opportunities, manage client accounts, and view sales orders and invoices. With CentriQS you go beyond a simple electronic contact organizer - you get an affordable all-in-one sales and CRM software package that can be easily deployed in your company's environment.
Full Customization to Upgrade Business Management
In many cases, commercially available CRM systems miss critical features or reports that your company needs for maintaining proper business intelligence and analytics. Conventional solutions and standalone contact organizers keep your business at its current level, and whatever you do you can't take it to the next level. Lack of full customization makes you feel like an outsider because you can't address any specific requirements of your organization.
CentriQS extends the way you manage your business by providing a powerful customization tool to tailor your database to your company's specific needs. This tool makes CentriQS a far more featured solution than any traditional CRM and business management applications available in the market.
You can create new entities in the database, set their properties, add tables, customize workflows, specify math formulas and expressions, use powerful data analytics, build exhaustive reports, visualize reports, and more. The database can be fully customized to your needs, so that it will reflect all the business objects and processes existing in your organization. Then the way you do business management gets upgraded and the flexibility of your managerial decisions is improved.