Process improvement tools are instruments helping to analyze and control business processes in a manner allowing detecting and identifying defections, so that they can be rectified, inefficiencies eliminated, and the entire process get improved (become cheaper, faster and better). Here, in this article you can briefly review some process improvement tools:

• Log – in organizations that use documented procedures and business processes, it is recommended to conduct special log where people empowered to supervise these business processes can record their observations, adjustments that were added, and time when these actions were applied.
• Diagram – different types of charts can be created to service different purposes, for example you can create a flowchart that depicts business process’s map where you can mark its faulty sectors and bottlenecks to investigate and solve.
• Form – you can establish a standard form that comprises the most sensitive and important metrics to control, so that it can be filled up with values right after regular analysis. If some metrics don’t match certain norms, then you should think of reasons and possible improvements to apply. There are certain sub-kinds of possible templates:
  • Report template can be used for collecting data related to business process performance for evaluating research results and impact.
  • Proposal template can be created to state, explain and approve rationale for possible improvements to company’s management.
  • Recommendations template can be used by business process analysts to highlight problems identified by them and to propose areas which require solutions.
  • Plan template – it is a document for an action plan which explains practical steps and scope of work necessary to improve some specific business process.

  Specific example of process improvement tools:

VIP Task Manager is a client-server project management tool which can be used to control business processes in terms of tasks, KPI and other matters. Besides, this program can be used for managing (planning, tracking and sharing) business process improvement plans, projects, tasks and objectives.